HR Advisor

Cardiff, UK

Reporting to the HR Technical Team Manager the HR Advisor will be responsible for advising a portfolio of clients across different industries. The role is office based with the ability to work hybrid and will focus on providing remote HR Advice to all SafeWorkforce HR clients.

What that means day to day

What you’ll need to be successful

  • To provide best in class customer focussed support for all customers providing competent HR advice and identifying the point of escalation to the HR Consultants & Senior HR Consultants as appropriate to fulfil the customer’s needs. 
  • Provide digital HR Advice and support such as maintaining and updating legally complaint HR documentation (Contract Statements, Employees Handbooks, Policies etc.) and general HR advice by phone, email, and digital call channels such as Teams and Skype. 
  • Provide legally compliant, pragmatic and commercial employment options by regular telephone and e-mail communication to their client base and other clients as required. 
  • Carry out digital training and review sessions utilising the latest technology on platforms such as Evalu-8 
  • Maintain and update all relevant on-line systems to ensure accurate and efficient recording of HR advice given. 
  • Carry out upselling duties to our existing client base on additional Evalu-8 features, ancillaries and HR packages. 
  • Ensure selling opportunities are identified and passed to the relevant team within Alcumus. 
  • Plan and manage personal capacity in conjunction with the HR Technical Team Manager aligned with portfolio expectations. 
  • Participate and support business improvement by participating in technical input to proposals / quotations, development plans and service improvements

What you’ll get in return

  • Demonstrated proficiency in delivery of technical services and familiarity with legislation and best practices
  • Minimum of 2 years experience in HR & Employee relations
  • Ability to think and operate in a fast paced environment
  • Proven track record of delivering first class service and managing stakeholder expectations
  • CIPD Level 3

FOR THE HERE AND NOW – We provide a mature and flexible ‘work your way’ culture, generous holiday allowance, a ‘giving day’ to give back to others, enhanced family friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP, gym discounts, cover for a variety of healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme and paid time off when you’re physically and mentally unwell.

FOR FUN – You spend a significant percentage of your time with your colleagues (and what a great bunch of people they are!) and it’s important to us that everyone contributes to an environment that is positive and full of laughs. We’ve always got something going on, from charity events and competitions to recognition events and awards and we encourage our teams to get involved and have fun along the way.

FOR THE FUTURE – To set you up for later on in life, we provide an enhanced pension scheme with generous employer contributions and a life assurance policy for peace of mind. We offer a plethora of development resources and support, including access to LinkedIn learning to support you as you develop your career with us. Last year alone we filled nearly 30% of our roles with internal candidates (which equates to almost 50 people being promoted!) 

Sound interesting so far?

What you can expect if you apply:

  • A response to your application within 15 working days
  • An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams 
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.


  • Reporting To: Melanie Darlington
  • Employment Type: full_time