Professional Development Manager (Learning & Development)

Manchester, UK

Empowering organisations to achieve their highest potential.

At Alcumus ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise.

As a Professional Development Manager at ISOQAR, you'll be the ultimate ISOQAR product champion and be responsible for driving improvements in performance, productivity and quality of work through the delivery of key L&D initiatives. Overseeing the creation and delivery of key L&D initiatives for field and office based teams and managing the Academy department, this is a role offering plenty of variety.

If you're someone with experience of developing and maintaining a continuous learning culture, establishing frameworks to support career development and owning broad upskilling projects across a growing and commercially driven business - this might be the role for you! 

What that means day to day

What you’ll need to be successful

  • Design, develop and deliver a divisional onboarding programme for ISOQAR new starters, ensuring a consistency in approach and regular monitoring to Auditor training to ensure a robust training process is in place.
  • Facilitate the needs of the FT295 training plan of new Auditors to ensure a consistent training approach is adopted and delivered.
  • Collaborate with wider teams in the design, creation and delivery of blended training material that meets business needs and is suitable for classroom-based training, remote delivery and online courses.
  • Partnering with the ISOQAR Senior Management Team to agree priorities and support with training and development plans for teams.
  • Line management responsibility for the Academy department to include Academy Trainers and Academy Coordinators.
  • Proactively identifying opportunities to improve the training process and time to improve efficiency without compromising on knowledge and understanding.

You'll have previous experience working within an L&D setting, will be highly familiar with  using and managing LMS platforms and possess a solid foundation of knowledge of different teaching and learning techniques. You'll also have experience of delivering training through a variety of workshops, group exercises and individual training sessions. 

Other experience required includes:

  • Experience of managing KPI reporting and utilising data and insight to drive effective decision making and improvements.
  • Team Management experience with the ability to effectively prioritise team workload, manage 1:1s, setting targets and performance management.
  • Knowledge of the Certification industry.

What you'll get in return

Alcumus has a hybrid workplace policy, where you will work from the office in Manchester 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

Personal Health & Wellbeing / Benefits

>🍼 Enhanced Parental Leave 

>🌴Generous annual leave 

>🏥 Healthcare Plan

>💟 Annual Giving Day – an extra day to give back to yourself or your community

>🚗 Car Allowance (role specific)

>🚲 Cycle-to-work Scheme 

 Future Planning

>💰Pension scheme with employer contributions 

>🧬 Life Assurance – 3X base salary

>💸 Rewards Program – access to discounts and cashback  

>🏫 LinkedIn Learning License for upskilling & development 

Interested but don’t feel you meet all the requirements? 

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply: 

  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams 
  • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.


  • Reporting To: Head of Delivery
  • Employment Type: permanent