Systems Academy Intern (12-Month Year in Industry Placement)

Cardiff, UK
Technology & Product


Alcumus are a technology and product led business with teams based in the UK, Canada and Lebanon. We support over 50,000 customers in managing their workplace risk through a number of products including ISO Certification, ISO training and consultancy to help customers strengthen their business, and we also offer accreditation and verification products to help businesses protect their people, operations and the planet.

The Systems Academy offers a 12 month year in industry placement for technology students where you will gain ‘on the job’ experience, develop new skills and contribute to the growth of the company. The year long placement offers exposure across key elements of the Systems area of the business. Providing you with hands on experience across Dynamics CRM 365, testing, troubleshooting, UAT and test driven development!

You’ll receive full training through our comprehensive onboarding programme and will be set up for success to really understand our products and the customers we serve. 

If you are great at problem solving, ambitious, hardworking and looking for a fantastic opportunity to learn and grow with a market leading business that is experiencing year on year growth then this might be the role for you!

The 12 month placement will commence in June 2024.

What will your 12 month placement consist of?

Joining the Systems team at Alcumus, you’ll primarily work within the Systems Configuration team who are responsible for configuring and customising Microsoft Dynamics 365 CRM applications. There may be an opportunity to work with the Dynamics Development team, depending on your technical capability, and this team are responsible for the design, development and testing of Dynamics 365 CRM components.

The experience you’ll gain will include: 

  • Attending discovery and requirements workshops and supporting the implementation of Dynamics CRM/365 projects 
  • Developing and testing Dynamics CRM 365 customisations, with the opportunity to configure and customise D365 applications using technologies like C#, JavaScript and PowerAutomate. 
  • Working with specialists across the business including Business Analysts and Project Managers to implement system enhancements and upgrades 
  • Troubleshooting and resolving issues 
  • UAT, regression testing and test driven development 

...and much more!

The role will be working on a hybrid basis, with 3 days per week in our Cardiff office and the further 2 days, working from home.

What you’ll need to be successful

You’ll be a natural problem solver, with strong analytical skills/ You'll be familiar with Microsoft technologies and have a knowledge of databases, cloud computing and programming technologies.  You'll naturally have an interest in software development and if you are to join the Dynamics Development team, you must have an interest in using technologies like Microsoft .Net, C# and JavaScript and must have an understanding of databases and programming concepts such as object-oriented programming.

You'll also have:

What you'll get in return

  • Interest in Dynamics CRM technology
  • Interest in software development
  • Great communication skills and the ability to influence others
  • Desire to learn!

Alcumus has a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

Personal Health & Wellbeing / Benefits

>🌍 Annual Giving Day - an extra day to give back to your community or yourself!

>🌴Generous annual leave 

> 💸 Rewards Program – access to discounts and cashback

>🏥 Healthcare Plan

 Future Planning

>🏫 LinkedIn Learning License for upskilling & development

> 💰Pension scheme with employer contributions (UK only) 

>🧬 Life Assurance – 3X base salary

Interested but don’t feel you meet all the requirements? 

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply: 

  • An initial discovery call with the recruiter
  • Technical task assessment
  • Final stage interview with the line manager and key stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.


  • Reporting To: Calvin White, Functional Consultant
  • Employment Type: fixed_term_contract