London City Airport to Improve its Permit to Work System With Alcumus Info Exchange

London City Airport has turned to Alcumus and their software solution Info Exchange to develop its new and improved Permit to Work system. Learn more.

Share this story

Written by: alcumus
23rd August

With the objective of making their passenger experience even better, London City Airport is currently undertaking a £500m airport development programme. The comprehensive works will transform the transport hub and include eight new aircraft stands, extended terminal facilities to the east and west of the current terminal, and a parallel taxiway to improve the efficiency of the runway. Much of the new infrastructure is being built on a concrete deck, the size of 11 football pitches, above King George V Dock.

Given the scale of works underway, the safety of the 4.8m passengers who utilise the airport annually is clearly of the utmost importance. As part of London City Airport’s health and safety strategy, they identified that its current permit to work system needed an overhaul to comply with various regulatory requirements.

Caroline Maltby, Interface and Process Manager at London City Airport explains; “Historically, we have been able to capture and validate risk assessments and method statements from our contractors. However, the challenge has been that this type of documentation does not allow our operational teams to assess how the proposed works may impact the airport’s operations.  

 “Airports are subject to a large number of regulatory requirements and as such we require a permit system that can capture all relevant information from a contractor. This enables our various stakeholders to verify that the works will be undertaken in accordance with both regulatory and operational requirements and, above all, safely.”

Offering a highly configurable solution, London City Airport turned to Alcumus and their software solution Info Exchange to develop its new and improved Permit to Work system. Due to be launched in Summer 2019, the platform has been jointly designed with London City Airport to ensure it’s aligned to everyone’s needs. Caroline comments; “The flexibility in design with Info Exchange has allowed us to review our workflow arrangements for permit applications, which in turn has enabled us to strengthen the accountabilities and responsibilities placed on those involved in the planning and management of works. It has also allowed us to re-define the way we categorise works, resulting in meaningful data outputs for the airport.”

The new system will collect all the required relevant information from the airport’s contractors and enable internal stakeholders to verify whether the works planned will have any potential impact or interface with its passengers, staff or business partners.

Additional features will include a live check-in/check-out facility, providing the airport with real-time visibility of their contractors on site, and a dedicated document library for contractors to access. 

Caroline concluded; “When Info Exchange launches, it will be a major step change in the way forthcoming works are planned, organised and managed. Over the next few years, we plan to continually drive and develop it further to deliver an unparalleled system in our industry.”