This 1-day CQI IRCA certified course is designed to help delegates obtain a detailed understanding of a Quality Management System and the role it can play within an organisation to help meet customer requirements.
In today’s competitive market, businesses are continually being challenged to improve the quality of their products and services to satisfy customer needs. Obtaining an understanding of this internally recognised standard can help your business improve performance, increase customer satisfaction and help you stand out from your competitors.
- Understand what a Quality Management System is and how it can help
- Understand the tools required to meet the requirements of an effective QMS
- Obtain the skills to help you implement a QMS
- Help you to understand the importance of the Plan, Do, Check, Act cycle
What will you be covering?
- Why have a standard at all and why a QMS?
- How a QMS can enhance an organisation
- Control of processes
- The PDCA cycle
- Certification to ISO 9001:2015
- Seven principles of quality
- The process model
- Benefits of a QMS
- Overview of the ISO 9001:2015 standard
This course is designed to support those that are involved in the planning, implementing, maintaining and supervising of a Quality Management System.
IMSM Limited would have no hesitation in recommending Alcumus Training Academy to any organiation looking for high quality CQI IRCA certified training courses
Mike Green
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IMSM
The trainer, Michelle T, was brilliant. She made the training fun which made the learning experience more enjoyable. Michelle is the best trainer I`ve seen in years
Mark Johnstone
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Ensilica Limited
The trainer was extremely good at making everyone feel comfortable and no question went unanswered. Her knowledge of the subject was excellent, and everyone benefited from her experience
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