
COURSE OVERVIEW
What will you be learning?
This 2-day CQI IRCA certified course is designed to help delegates obtain an understanding of the requirements of auditing a Quality Management System (QMS).
An ineffective audit can result in process failures, customer frustration and a damaged reputation. This course will give delegates the knowledge and confidence to perform a successful audit and ensure the processes you have in place are right for the business.
You’ll also learn how to report your findings in a clear and effective manner.
Course synopsis
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Auditing a Quality Management System established to ISO 9001:2015 requirements
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The benefits and pitfalls in auditing such systems
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Assessing the control process
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The techniques and skills required to help audit your organisation
KEY TOPICS
What will you be covering?
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Introduction to Quality Management Systems
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Preparation for audits
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QMS documentation requirements
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Managing a QMS audit programme
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Control of processes
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The PDCA cycle
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Improvement systems
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Auditing skills & audit practice
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Reporting your findings
