Iceland Foods has been working with ReportLine for many years and have found the service
and the software to be efficient, cost effective and reliable. With 960 stores and 25,000 staff
reporting in excess of 1500 accidents a year, we simply could not keep track without it. The incident management system and telephone reporting process is suited to our business as it provides each caller with live support. This coupled with a database search facility, allowing easy retrieval of reports, and the ability to update any report should new information become available, has proven to be of real value to our claim handlers when investigating accidents or defending claims.
Health & Safety Manager
Legal Services Department
The simplicity of Alcumus’s ReportLine service has given Axis Group
the autonomy to take ownership of reporting near misses or accidents themselves - which has been a key driver in helping to transform the company’s health and safety culture alongside our own internal drive to educate staff around the importance of reporting near misses or accidents. We now have a culture where our staff are reporting unsafe conditions and unsafe acts routinely. Whether it is someone not wearing the correct PPE, fire exits being blocked, or items left lying around to present a trip hazard - it is this type of consistent reporting that ultimately helps to reduce actual accidents. This willingness to report these incidents that we now have within our business is underpinned by having a quick and easy system to use from Alcumus.
Tracey Hammond CMIOSH
Axis Group Health and Safety Manage