Alcumus Evolves UK Operations for Holistic Support to its 38,000 Clients

We will be evolving our UK operations to serve & match client needs with a tailored, end-to-end service offering and customer journey.

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Written by: Alcumus
9th October

From​ 1 November, Alcumus will be evolving its UK operations to serve and match client needs with a tailored, end-to-end service offering and customer journey.

Today more than ever, businesses in the UK and worldwide are facing increasing challenges in managing their health and safety regulations and compliance risks. In mature markets such as the UK, companies across all sectors and of all sizes are recognising that risk management is not a matter of compliance, but an essential element to business resilience and performance. As a result of the COVID-19 pandemic, risk management systems have become, more than ever, a key element to successful operations and Alcumus has seen an increase in demand from companies of all sizes, for support in adapting, recovering and building business resilience.

To provide holistic support to our clients, SMEs as well as large corporates, we are evolving our UK structure from the current product-led Accreditation & Commercial Division and Certification & Software Division to a new, integrated, client-led structure. 

Alyn Franklin, Alcumus CEO said: “As Alcumus moves into the next phase of its growth journey, this new structure reflects our strong focus on customer-led, market leading technology and industry expertise. We are investing in continuing our growth and we’ll be able to support our clients even more with our expertise and solutions. We have so much positive momentum despite the challenges of 2020”.

Helen Jones and Gemma Archibald, currently Managing Directors of the two product-led divisions, are promoted to Chief Operating Officers. Helen will be responsible for supporting large organisational clients and Gemma will manage solutions that best meet the needs of small and medium size businesses. In addition to empowering a superior customer journey, the reorganisation will set the stage for Alcumus’ talent to further thrive, develop and progress.

Alcumus’ mission is to help create better workplaces, through relevant risk management and compliance solutions. The new structure will also bring new opportunities through the SafeContractor network, where large organisational clients can be easily connected to qualified, ethical and sustainable small and medium size businesses.

Alyn Franklin, Alcumus CEO said:

“Our people and technology are our greatest assets, which clients greatly value across a number of sectors. Our work creates a real difference for our clients, so from a structural perspective, it makes sense to focus ourselves in the same way.

“We have an amazing team and I’d like to thank everyone at Alcumus for having a key part to play in growing the business and making it a continued success.”